AI for Trades & Service Providers
Calls that would otherwise go unanswered get picked up – even while you are on site. AI phone assistant, automatic appointment booking via WhatsApp and web, qualified quote requests and automatic customer follow-up — designed specifically for trade businesses and service providers.
Why AI in the Trades?
More jobs, fewer missed calls
Automatic Appointment Booking
Customers book appointments by phone, WhatsApp or website — even when you're on the job site. No call is lost.
Qualify Quote Requests
AI automatically asks for all relevant details: type of work, scope, address and photos — for faster, better quotes.
Phone Assistant
The voice agent answers calls — even during the lunch break, on job sites or after hours. No job is lost.
Booking Confirmations
Automatic confirmations via SMS, WhatsApp or email after an appointment is booked or a job is assigned.
Customer Follow-Up
Automatic satisfaction surveys after a job is completed, referral requests and maintenance reminders.
Collect Reviews
AI automatically asks satisfied customers for Google reviews — the most important trust factor for new customers.
Our Trade AI Solutions
From inquiry to review
Calendar Integration
Synchronization with Google Calendar, Outlook and industry-specific scheduling tools for real-time availability.
Voice Agent
The AI phone assistant holds natural conversations, takes jobs and forwards urgent requests via SMS.
WhatsApp Booking
Customers book appointments and send photos via WhatsApp — the most popular way to communicate in the trades.
Quote Configurator
Interactive configurator for standard services: customers select service, scope and appointment — you receive a ready-made inquiry.
Reminders
Automatic appointment reminders for customers and staff via SMS, WhatsApp or email — fewer no-shows.
Route Planning
AI takes locations into account when scheduling appointments for optimized travel routes and less downtime between jobs.
Photo Upload
Customers can send photos of the problem via chat or WhatsApp — for a better initial assessment and more accurate quotes.
Job Dashboard
Overview of open inquiries, booked appointments, workload and customer satisfaction at a glance.
Related Services
Matching services that complement your project
Frequently asked questions
The questions we are asked most often before a project – with answers on process, costs and data protection.
How can AI help a trade business?
AI automates the most time-consuming tasks in the trades: appointment booking by phone and WhatsApp, qualifying quote requests, automatic booking confirmations, reminders before appointments and follow-up after a job is completed. According to the German Confederation of Skilled Crafts (ZDH, 2024), trade businesses lose up to 40% of potential jobs due to missed calls.
Do I need technical knowledge for the AI solution?
No, NovaCon handles the complete setup and configuration. It's as easy to use as WhatsApp. Your team receives a short training session and can manage the chatbot through a simple dashboard. You can make changes to opening hours, services or prices yourself.
Can the AI qualify quote requests?
Yes, the AI assistant automatically asks for the most important details: type of work, scope, desired timeframe, address and photos. This way you receive pre-qualified inquiries with all the necessary information and can prepare a suitable quote faster.
Does the voice agent also work for incoming phone calls?
Yes, the voice agent answers calls automatically — even outside business hours, during the lunch break or when all staff are on job sites. It holds natural conversations, records appointment requests and forwards urgent matters to you via SMS or email.
What does an AI solution for trade businesses cost?
AI solutions for the trades start at approximately €1,000 setup + €300/month for a simple chatbot with appointment booking. With a voice agent, WhatsApp integration and quote configurator, costs range from €3,000-8,000 setup + €500-1,500/month. NovaCon offers a free initial consultation.
„Wir haben mit NovaCon AI zusammengearbeitet, die für uns eine E-Mail-Automatisierung und einen individuellen Chatbot erstellt haben, mit großem Erfolg. Die Automatisierung spart uns viel Zeit und macht unsere Prozesse deutlich effizienter. Der Chatbot entlastet unser Team spürbar und verbessert unseren Kundenservice durch schnelle, zuverlässige Antworten. Klare Weiterempfehlung!“Ready for the next step?
Let's discuss in a free initial consultation how we can move your business forward.